“You can have all the great ideas in the world, if you can’t communicate, nobody will hear them.” Kara Blackburn (Senior Lecturer, MIT Sloan School of Management.) So, whether you are emailing coworkers or speaking with clients, professional communication skills are critical to business success.  Good communication skills are an important element for a business or organization to function effectively, and for the development of good relationships between work colleagues within a business and with clients and customers outside a business.  This course will help you develop effective communication skills for the workplace, from enhancing your professional writing techniques to improving your interpersonal and presentation skills, communication skills needed for successful team meetings, and how to plan and develop effective presentations.

    • The principles of written communication, while you learn key preparation for successful writing that will allow you express your thoughts in a clear, concise and efficient manner.
    • Understand the rules that govern written language.
    • The planning process and essential elements of a business document.
    • How to prepare for and conduct business meetings, and communication skills needed to manage a meeting once it is in progress.
    • The importance of the purpose statement and agenda for the meeting
    • Teamwork and explain how to overcome various challenges to group success.
    • The steps in the process of planning a presentation, and how to assess the expectations of your audience and engage with them effectively.
    • How to overcome common obstacles in public speaking.
    • How to facilitate intercultural communication.
    • How to prepare for an international assignment and effective strategies for living and working abroad.
  • Business professionals who want to improve their communication skills.
  • Anyone who is about to enter the world of business and wants to develop an engaging and responsive communication style in their work or business.

DATE:  Starting In March
FORMAT(S): Instructor-Led Classroom Training
FEE:  N25,000

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